退款政策

Refund & Return Policy

We accept returns within 14 days of delivery.

To be eligible for a return, items must be unused, in the same condition as received, and in the original packaging.

Non-returnable items include:

  • Customized or special-order products
  • Clearance or final sale items

To request a return, please contact us at:
chen@asettow.com

Once your return is received and inspected, we will notify you of the approval or rejection.

If approved, your refund will be processed within 7–10 business days to your original payment method.

Shipping costs are non-refundable unless the item is defective or incorrect.